TERMS OF USE
Last updated: October 13, 2025.
1. PARTIES
1.1. These Terms of Use govern access to and use of the platform, content, digital products, and services provided by Balance Journey, hereinafter referred to as the “PROVIDER.”
1.2. By accessing, browsing, or using this website — or by purchasing any product or service made available by the PROVIDER — the User acknowledges that they have read, understood, and fully agreed to these Terms of Use and the corresponding Privacy Policy.
2. PURPOSE AND SCOPE
2.1. These Terms establish the conditions for access, navigation, purchase, and use of the services, digital products, content, courses, mentorships, consultations, or any other materials or resources made available by the PROVIDER through the internet, social networks, apps, or similar platforms.
2.2. These Terms apply to all interactions between the User and the PROVIDER, including communications via email, WhatsApp, social media, or integrated payment platforms.
3. CONDITIONS OF USE
3.1. The User agrees to use the services in an ethical, lawful, and responsible manner, in full compliance with applicable legal and contractual provisions, refraining from any action that may affect the proper functioning of the platform or infringe upon the rights of others.
3.2. The reproduction, modification, sharing, resale, or distribution — in whole or in part — of any content provided by the PROVIDER, without prior and express written authorization, is strictly prohibited and may result in civil and criminal liability.
3.3. The PROVIDER reserves the right to suspend or terminate a User’s access, without prior notice, if any conduct violates these Terms, applicable law, or compromises the security and integrity of the platform or third parties, without prejudice to legal measures that may apply.
4. PAYMENTS AND RIGHT OF WITHDRAWAL
4.1. Prices, payment methods, deadlines, and specific conditions related to the contracted services will be clearly disclosed to the User prior to purchase and are considered an integral part of these Terms.
4.2. In accordance with Article 49 of the Brazilian Consumer Defense Code, for purchases or service contracts made outside a physical establishment, the User has seven (7) calendar days from the date of purchase confirmation to exercise the right of withdrawal.
4.3. For digital products or services with immediate access or delivery, if execution begins before the end of this withdrawal period, the right of withdrawal may be limited, as permitted by paragraph 1 of Article 49 of the CDC, provided that this condition is clearly disclosed in advance.
5. LIMITATION OF LIABILITY
5.1. The PROVIDER shall not be held liable for technical issues, unavailability of third-party services (such as payment gateways or hosting providers), or delays and interruptions caused by force majeure or unforeseeable circumstances.
5.2. The User is solely responsible for the accuracy of the information provided and for maintaining the security of their access credentials and devices. Account sharing, password disclosure, or any attempt to circumvent authentication mechanisms is strictly prohibited.
5.3. The platform may contain links to third-party websites or integrations with external tools (such as Hotmart, Stripe, or email marketing systems). These third parties are fully responsible for their own terms, policies, and content. The PROVIDER assumes no responsibility for the privacy practices or content of such third-party platforms.
6. INTELLECTUAL PROPERTY
6.1. All materials made available by the PROVIDER — including but not limited to videos, texts, designs, graphics, scripts, classes, templates, audio files, trademarks, methods, and systems — are protected under intellectual property laws and remain the exclusive property of their respective owners.
6.2. The User is not authorized to copy, reproduce, republish, transmit, distribute, or otherwise exploit such materials for commercial purposes without prior written authorization from the PROVIDER.
7. PERSONAL DATA AND PRIVACY
7.1. The processing of personal data is carried out in compliance with Brazilian Law No. 13.709/2018 (General Data Protection Law – LGPD), as described in the Privacy Policy available on this website.
8. AMENDMENTS AND UPDATES
8.1. The PROVIDER reserves the right to modify, remove, or update these Terms of Use, in whole or in part, at any time and for any reason — including legal, operational, or commercial adjustments.
8.2. Any updates will take effect immediately upon publication on this website. The User is responsible for periodically reviewing the latest version.
8.3. Continued use of the platform or services after such publication constitutes tacit acceptance of the revised Terms. If the User does not agree with the updates, they must immediately discontinue use of the platform and its services.
9. GOVERNING LAW AND JURISDICTION
9.1. These Terms shall be governed and interpreted in accordance with Brazilian law.
9.2. The parties elect the Court of the District of Rio de Janeiro/RJ, Brazil, to the exclusion of any other, as the competent forum to resolve any disputes arising from these Terms.